Cookies policy

  1. What are they and how we use cookies

Cookies are files or information that may be stored on your devices when you visit a website. Generally, they contain the name of the website from which they originated, their lifetime and value, which can be randomly generated or contain information collected during browsing and/or filling out forms.

Through cookies, the website stores information about browser activities, including IP address and the page accessed. These activity records (logs), which may comprise data such as the IP address, the actions performed on the website, the pages accessed, the dates and times of each action and access to each page of the website and information about the device used, operating system version, browser, among other installed applications, will be used only for statistical and metric purposes of the services provided, in addition to customizing the user experience, not having the purpose of providing data to third parties without the authorization of the user.

  1. Types of cookies and what they do.

Necessary Cookies

Cookies are essential for the institution’s website to allow you to navigate correctly, as well as to make use of all available features so that we can always improve our services and offer a personalized experience to the user.

This way, necessary cookies are the only ones in the category without the deactivation option. By continuing browsing, the user consents to its use.

Performance Cookies

Cookies help us understand how visitors interact with the organization’s page, providing information about the areas visited, the time spent on the website and any issues encountered, such as error messages.

Functional Cookies

Cookies allow the institution’s page to remember your choices, to provide a personalized experience. They also allow users to watch videos and use social tools, fields for comments, forums, among others.

Marketing Cookies

Cookies are used to provide more relevant and interesting content to users. They can be used to display advertising with greater targeting or to limit the number that they run on the institution’s pages. They also allow for measuring the effectiveness of a released advertising campaign.

Safety Cookies

We use technologies that set cookies for attack protection and prevention purposes, blocking harmful actions from affecting our server. They also allow us to measure the effectiveness of our protections.

The cookies used can be:

Session cookies – these are momentary and are deleted when you close your browser at the end of your surfing session. Whenever you visit that particular site again, it will not recognise you and will treat you as a new visitor as there is nothing in your browser to let the site know that you have visited before (more on session cookies).

Persistent cookies – these remain on your hard drive until you delete them or they expire. How long a cookie remains on your browser depends on how long the visited website has programmed the cookie to last (more on persistent cookies).

At any time, after consenting to the use of cookies, you may disable some or all of our cookies, except for necessary cookies.

  1. How you can manage your Cookies

Access directly in your browser of preference, we advise you to consult the links below, but be aware that this may alter the functionality of the site:

– Internet Explorer: Delete and manage cookies

https://support.microsoft.com/pt-br/help/17442/windows-internet-explorer-delete-manage-cookies

– Mozilla Firefox: Enhanced protection against tracking in computer Firefox

https://support.mozilla.org/pt-BR/kb/ative-e-desative-os-cookies-que-os-sites-usam

– Google Chrome: Clear cache and cookies

https://support.google.com/accounts/answer/32050?hl=pt-BR&co=GENIE.Platform%3DDesktop

– Safari for Mac: Manage cookies and site data in Safari on Mac

https://support.apple.com/pt-br/guide/safari/sfri11471/mac

 – Safari for Mobile: Clear Safari history and cookies on the iPhone, iPad, or iPod touch

https://support.apple.com/pt-br/HT201265